Our Commitments
B&H’s work is guided by three practical commitments: safe operations, responsible stewardship, and a constructive relationship with the customers and communities along the railroad.
Railroading With Purpose
Railroads are long-term infrastructure. The track, bridges, yards, facilities, customer relationships, and community partnerships B&H maintains today need to remain safe and useful for the years ahead.
That responsibility shapes how B&H trains employees, maintains the railroad, communicates with customers, works with emergency responders, and supports economic activity throughout Steuben County and New York’s Southern Tier.
Moving freight is only part of the work. B&H’s responsibility also includes protecting people, caring for essential infrastructure, using resources thoughtfully, and remaining an accessible local railroad partner.
Three Enduring Commitments
These commitments show up in daily operations, long-term maintenance, customer conversations, and the way B&H works with communities along the line.
Safe operations begin with prepared employees, clear expectations, disciplined work, and communication with the people who interact with the railroad.
Responsible stewardship means maintaining infrastructure, improving efficiency, and making decisions that preserve useful freight capacity.
B&H employees live and work in the region. The railroad aims to be a visible, informed, and constructive partner across the Southern Tier.
Connected to the Region
B&H connects employees, customers, communities, and infrastructure across the Wayland–Cohocton–Bath–Coopers Plains–Painted Post corridor. That local presence supports practical communication and decisions grounded in the region.
Clear expectations, recurring communication, and responsibility across operating departments.
Track, bridges, yards, facilities, and equipment maintained to support dependable freight service.
Partnership with customers and communities working to retain, expand, and attract business.
Direct communication when customers, communities, responders, or project partners need direction.
One Consistent Standard
B&H is part of the LA&L family of railroads, where each railroad serves different customers, industries, and communities. What connects the family is a common expectation for safe operations, responsible stewardship, and practical partnership.
These principles guide how B&H operates today and how it prepares for the opportunities and responsibilities ahead.
Related Commitments
These pages give customers, communities, visitors, and partners a clearer place to start when they have questions about railroad safety, site access, sustainability, or public coordination.
B&H combines local operating knowledge and direct customer access with the commercial, development, safety, and support capabilities of the LA&L railroad family.
Start a Conversation
Contact B&H to discuss a safety concern, freight opportunity, sustainability initiative, educational program, emergency-response relationship, property question, or regional partnership.